MANAGED SERVICES (MSP)
We now provide a proactive solution for your business. Reduce issues before they occur using our managed service support. Discover and have access to in-depth information for all devices within your organization. Contact us today for an estimate!
- System failures that go undetected can now be discovered before an unexpected crash
- Hard Drive failures
- Power Issues
- System Corruption
- Crashed Services
- Employee computers can now be worked on while in use. Services or background programs can be reset or started remotely leaving the employee uninterrupted
FASTER TRACKING OF NETWORK DEVICES & IT SERVICES
- See all devices on the network all in one place via the user portal, and filter by site/location, device type, operating system, detected issues, and much more.
- See what users are using specific machines by checking the last logged in user
- Receive reports of network performance that are easy to understand.
- Track IT services and tasks from within the user portal
- Integrated virus protection within the user portal allows you to view all of your network devices and ensure that virus protection is installed, up-to-date, active, and reporting any threats.
- Switching from current antivirus to managed protection is easy. When current protection expires and is removed, the managed protection is deployed to all network devices remotely.
FASTER RESPONSE TIME
- Detected issues can be automatically converted into tickets and submitted
- Minor issues that are detected can be solved instantly
- Remote connections can be created between IT and Employees with verbal verification & the click of a button
LESS DISTRACTION DUE TO TECHNOLOGY ISSUES
- Employees can spend more time on work rather than trying to fix minor technology issues.
- Issues can be detected and solved rather than getting set on the back-burner or forgotten about, which could create problems down the road.
- Updates and patches of network devices and 3rd party software can be seamlessly installed, rather than building up and creating annoyances for employees