TECHNOLOGY SUPPORT

Software to hardware, we have your business covered. We are a team of local IT professionals helping to make Information Technology easy for you.

PLAN FIRST MENTALITY

Our main objective is to deliver a high-quality experience to our clients. While providing assistance via remote support or on-site, our technicians are trained to put the client first. We strive to continue to provide the highest level of customer service.

MANAGED IT SERVICES

We use modern managed service tools to increase the efficiency of our client’s technology systems. We can monitor and troubleshoot the devices throughout your network faster than ever before. View Managed IT Services

CREATIVE SOLUTIONS

Every business runs at a different level, and each level brings a different new wave of IT challenges. When you hit those challenges, our team of technicians will use their knowledge and expertise to get you where you need to be.

REMOTE SESSIONS

When you need a solution fast, we can connect in minutes to your machine. Using high-quality remote connection software allows us to provide reliable and efficient connections to our clients when they need us the most.

DIVERSE TOOLSET

Using diverse business systems, we are able to provide faster and more secure service to our clients. We offer the ability to instantly submit support tickets directly into our tracking system, and our clients can communicate, track, and receive updates on any current issue.  This allows us to have a faster response time for all of your IT needs.

LOVE FROM OUR CLIENTS

Have a Question?

Feel free to contact us anytime with questions or concerns. We strive to be different, we want your experience to be memorable.

Employment

Do you obtain specialized or advanced technology skills? Apply today for your chance to join the Plan First Team.

Our Commitment

Please do not hesitate to contact us. We have friendly, knowledgeable representatives available to assist you.

Locations & Hours

17 Main St.
Suite 302
Cortland, NY 13045

Monday - Friday: 8:00 AM - 5:00 PM

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